Privacy page

1. Who We Are

Dynamic Assist Ltd is a UK-registered company providing consulting, system development, implementation of new processes, administrative support, and outsourcing services for construction companies. Our contact details are:

Company Name: Dynamic Assist Ltd

Registered Address: 14 Buxton Lane, Caterham, England, CR3 5HD

Email: team@dynamicassist.co

2. What Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, job title, company name.
Contact Data: Email address, phone number, business address.
Financial Data: Payment details (for invoicing purposes).
Technical Data: IP address, browser type, device information when using our website.
Communication Data: Emails, messages, or feedback provided by you.
Usage Data: Information about how you use our services and interact with our website.

We do not collect or process special category data (e.g., racial or ethnic origin, health data, religious beliefs) unless legally required.

3. How We Collect Your Data

We collect personal data in the following ways:

Direct interactions: When you contact us, sign up for services, submit inquiries, or provide information via email or phone.
Automated technologies: When you visit our website, we may collect technical and usage data via cookies and similar technologies.
Third parties: We may receive data from business partners, subcontractors, or publicly available sources.

4. Legal Basis for Processing Your Data

We process personal data under the following legal bases:

Performance of a Contract – To provide services to you or your company.
Legitimate Interests – To improve our services, conduct business operations, and prevent fraud.
Legal Obligation – To comply with UK laws and regulations.
Consent – Where we rely on consent, you may withdraw it at any time.

5. How We Use Your Data

We use personal data for the following purposes:

To provide, manage, and improve our services, including consulting, system development, process implementation, and outsourcing activities.
To communicate with clients and respond to inquiries.
To process payments and manage invoices.
To improve website functionality and user experience.
To comply with legal and regulatory requirements.

We may store and process personal data using third-party platforms, including cloud-based storage, project management, and accounting software. These service providers comply with applicable data protection laws and implement security measures to protect data.

We do not sell or rent personal data to third parties.

6. Data Sharing and Third Parties

We may share personal data with:

Service providers and subcontractors (e.g., cloud storage providers, communication platforms) who assist in delivering our services.
Legal and regulatory authorities if required by law.
Business partners where necessary for service delivery, with appropriate safeguards in place.

All third parties must comply with UK GDPR requirements and only process data under our instructions.

7. International Data Transfers

We may transfer personal data outside the United Kingdom when working with international team members or service providers. In such cases, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs), to protect your data.

8. Data Retention

We retain personal data only for as long as necessary for:

Fulfilling the purposes outlined in this policy.
Meeting legal, regulatory, tax, or accounting requirements.
Resolving disputes and enforcing agreements.

After the retention period expires, data is securely deleted or anonymised.

9. Your Rights

Under UK GDPR, you have the following rights:

Right to Access – Request a copy of the personal data we hold about you.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure – Request deletion of your personal data where applicable.
Right to Restrict Processing – Request that we limit how we process your data.
Right to Data Portability – Request your data in a structured format.
Right to Object – Object to processing based on legitimate interests.
Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at team@dynamicassist.co.

If you have concerns about our data practices, you can lodge a complaint with the UK Information Commissioner's Office (ICO):

https://ico.org.uk/make-a-complaint/

10. Data Security Measures

We implement robust security measures to protect personal data, including:

Encryption – Secure storage and transmission of sensitive data.
Access Controls – Only authorised personnel have access to data.
Multi-Factor Authentication (MFA) – Used for secure logins.
Regular Security Audits – To monitor and mitigate risks.

11. Cookies and Tracking Technologies

We use cookies to enhance website functionality and analyse user behaviour. You can manage or disable cookies via browser settings.

For details, refer to our Cookie Policy (if applicable).

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes. Any updates will be posted on our website, and we will notify users where necessary.

13. Contact Us

For any privacy-related inquiries, you can reach us at:

Dynamic Assist Ltd
14 Buxton Lane, Caterham, England, CR3 5HD
Email: team@dynamicassist.co

By using our services, you acknowledge that you have read and understood this Privacy Policy.